Refund policy

Refund Policy

At NYH Tennis Sport, your satisfaction is our priority. If something isn't right with your order, we're here to fix it.

Eligible for a Refund:

• Items shipped incorrectly (wrong product, size, or color)
• Damaged or defective items upon arrival

Refund Window

Refund requests must be submitted within 30 days of your purchase date.

How to Request a Refund

Email us at support@nyhstore.com with:

• Your order number
• A brief description of the issue (and photos, if applicable, for damaged or defective items)

Our team will review your request and follow up with next steps.

Policy Updates

This Refund Policy may be updated periodically to reflect changes in our practices. We recommend checking back occasionally, or contacting support@nyhstore.com for the most current version.

Caring for Your Gear

To keep your NYH gear performing its best, please follow the washing and care instructions included with your purchase. Improper care isn't covered under this policy.